Shipping Policy

Shipping Rates

At BFF Rings, we work alongside trusted carriers like UPS, DHL, USPS & many more to provide tracked shipping on all of our orders worldwide.

Our shipping rates are as follows:

USA —
Standard (3-7 Business Days)
Expedited (2-3 Business Days)

Canada, Europe, Asia, Oceania —
Standard Tracked Shipping (7-15 Days)

Rest of the World —
Standard Tracked Shipping (9-20 Days)

For international orders, we are not responsible for import duties and customs fees. Orders are processed and shipped within 1-2 business days.

 

Order Tracking

After your order ships, we send you a tracking number to check the status of your order.

In some cases there may be a delay between your order being shipped and the shipping label being created. This is because we ship internationally, and the local carrier may not have received the parcel because the order has not yet arrived in your country.

In the meantime you will be able to track your order on our website here.

 

Unexpected Delays

Shipping times are estimates, not guarantees. In some instances the delivery may take longer than the shipping times stated above. Most of these delays are caused by international customs processing that we cannot control.

Due to unexpected delays, there is a 30-day grace period after your order has been shipped that it should arrive. Until that point we have to trust that the carrier will have your package delivered. If this grace period has passed and you still have not received your order, please contact us and we will be happy to help you out.

BFF Rings is not responsible for any delays in delivery caused by unclaimed packages or incorrect shipping addresses (the shipping address the customer enters at the time of the purchase is the address we will ship the package to).

BFF Rings is not responsible if the shipping company lost a package, or if your order has been delivered but you haven’t received it, in both cases, the client should contact the corresponding courier company.

If you have any questions or concerns, or your package is taking too long to arrive, please don't hesitate to contact us.